I am sorry to report that the programs released yesterday contain a couple of bugs.?_ We are working diligently to repair them and get the repairs to you.
The problem with Payroll Make Transactions revolves around refunding deductions.?_ If you are processing any deduction refunds, please hold off on running the Make Transactions processes. ?_ All other payroll process work as expected.
When sending in a CyberSupport request, if you do not get a CyberSupport confirmation email, please consider that we did not receive your request.?_ Email us directly (support@rdasys.com) or place a telephone call to?_800-338-4984?_with your request for help.
We will keep you apprised of our progress in resolving these issues.
I apologize for these bugs getting out the door.?_ You trust us to fully test and approve any code changes we provide to you.?_ This is very important to me.?_ I am sorry for these problems during this busy season.?_ We will learn from this and get better at releasing bug free code.
If you have any questions, please let me know.
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