Concierge Support

Concierge Support

It is not just about software and technology . . . it is about the care you receive

With our online helpdesk technology, Freshdesk, we can:

· Streamline and manage all our client conversations in one place
· Enables our clients to leverage our advanced Knowledge Base
· Automate follow-ups, escalations, and time or event tasks
· Collaborate with other teams to resolve issues faster
· Engage in client conversations – anytime, anywhere
· Automate your repetitive work and save time
· and much more…

RDA offers Concierge Level Support, which is our Personal Care approach of providing client support and why our client satisfaction score consistently exceeds 9.5!

Our knowledgeable and caring client support team routinely delivers fast response and resolution times.

Just like you, we invest in the best technology to enhance the quality of RDA Concierge Support․

Learn more about how RDA Systems
Concierge Support can work for your team.

RDA Municipal Suite

Acclaimed Financial, Procurement, Workforce, and Revenue Management Municipal Software

RDA School District Suite

Educated choice for Financial, Procurement, and Workforce Management for K12 School Districts



New OpenRDA 4.0 Programs release version 4.0.71-43088 are available on the web.   Programs Included in this release: Several changes/enhancements for the Virginia Annual Report module Updates to form 941 Added notifications