Concierge Support
It is not just about software and technology . . . it is about the care you receive
With our online helpdesk technology, Freshdesk, we can:
· Streamline and manage all our client conversations in one place
· Enables our clients to leverage our advanced Knowledge Base
· Automate follow-ups, escalations, and time or event tasks
· Collaborate with other teams to resolve issues faster
· Engage in client conversations – anytime, anywhere
· Automate your repetitive work and save time
· and much more…
RDA offers Concierge Level Support, which is our Personal Care approach of providing client support and why our client satisfaction score consistently exceeds 9.5!
Our knowledgeable and caring client support team routinely delivers fast response and resolution times.
Just like you, we invest in the best technology to enhance the quality of RDA Concierge Support․
Learn more about how RDA Systems
Concierge Support can work for your team.
RDA Local Government ERP System
Acclaimed Financial, Procurement, Workforce, and Revenue Management Municipal Software
RDA School District ERP System
Educated choice for Financial, Procurement, and Workforce Management for K12 School Districts
Resources
4/4/24 NEW RDA PROGRAMS RELEASED
Release notes for release 4.0.97-45968: Updated 941 forms and report for 2024 If you do not currently have the 942 form on your site please submit a helpdesk ticket to
Tech Budgeting for Schools: 6 Key Strategies
In an era where technology integration in education is no longer a luxury but a necessity, local governments and school districts are often caught in the balancing act of enhancing
Enhance Cybersecurity in Schools and Local Governments
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