Concierge Support
It is not just about software and technology . . . it is about the care you receive
With our online helpdesk technology, Freshdesk, we can:
· Streamline and manage all our client conversations in one place
· Enables our clients to leverage our advanced Knowledge Base
· Automate follow-ups, escalations, and time or event tasks
· Collaborate with other teams to resolve issues faster
· Engage in client conversations – anytime, anywhere
· Automate your repetitive work and save time
· and much more…
RDA offers Concierge Level Support, which is our Personal Care approach of providing client support and why our client satisfaction score consistently exceeds 9.5!
Our knowledgeable and caring client support team routinely delivers fast response and resolution times.
Just like you, we invest in the best technology to enhance the quality of RDA Concierge Support․
Learn more about how RDA Systems
Concierge Support can work for your team.
RDA Local Government ERP System
Acclaimed Financial, Procurement, Workforce, and Revenue Management Municipal Software
RDA School District ERP System
Educated choice for Financial, Procurement, and Workforce Management for K12 School Districts
Resources
Maximizing Business Efficiency with ERP: Key Strategies
In today’s fast-paced world, managing the myriad of components within a modern organization is both time-consuming and prone to error, especially with the vast amount of data involved. Enterprise Resource
How ERP Implementation Should Work and What Goes Wrong
Enterprise Resource Planning (ERP) systems are vital tools that help businesses integrate various functions—finance, HR, supply chain, and more—into one comprehensive system. However, implementing an ERP system is a complex
11/8/23 NEW RDA PROGRAMS RELEASED
The latest release is Version 4.0.90-45599. If RDA runs the updates for you, please look for an email letting you know when those will occur. This release includes…
