Concierge Support
It is not just about software and technology . . . it is about the care you receive
With our online helpdesk technology, Freshdesk, we can:
· Streamline and manage all our client conversations in one place
· Enables our clients to leverage our advanced Knowledge Base
· Automate follow-ups, escalations, and time or event tasks
· Collaborate with other teams to resolve issues faster
· Engage in client conversations – anytime, anywhere
· Automate your repetitive work and save time
· and much more…
RDA offers Concierge Level Support, which is our Personal Care approach of providing client support and why our client satisfaction score consistently exceeds 9.5!
Our knowledgeable and caring client support team routinely delivers fast response and resolution times.
Just like you, we invest in the best technology to enhance the quality of RDA Concierge Support․
Learn more about how RDA Systems
Concierge Support can work for your team.
RDA Municipal Suite
Acclaimed Financial, Procurement, Workforce, and Revenue Management Municipal Software
RDA School District Suite
Educated choice for Financial, Procurement, and Workforce Management for K12 School Districts
Resources
RDA FAMILY SPOTLIGHT: Donnica Carter
Donnica Carter learned about RDA Systems in 2015 during a job search. She noticed they were a Christian company, located near her home, and knew instinctively it was the company
RDA Participates in SERV International Food Box Pack-Out
On April 8, 2022, RDA Systems had the privilege of participating in a community service outreach program called the “Food Box Pack-Out” sponsored by SERV International. Based in Canton, GA,
With RDA’s ASR Software, Take the Hassle Out of Annual School Reports
Imagine if every September when it’s time to fill out lengthy annual school reports, you could sit back, kick your feet up, and let a software do all the work
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