Concierge Support
It is not just about software and technology . . . it is about the care you receive
With our online helpdesk technology, Freshdesk, we can:
· Streamline and manage all our client conversations in one place
· Enables our clients to leverage our advanced Knowledge Base
· Automate follow-ups, escalations, and time or event tasks
· Collaborate with other teams to resolve issues faster
· Engage in client conversations – anytime, anywhere
· Automate your repetitive work and save time
· and much more…
RDA offers Concierge Level Support, which is our Personal Care approach of providing client support and why our client satisfaction score consistently exceeds 9.5!
Our knowledgeable and caring client support team routinely delivers fast response and resolution times.
Just like you, we invest in the best technology to enhance the quality of RDA Concierge Support․
Learn more about how RDA Systems
Concierge Support can work for your team.
RDA Municipal Suite
Acclaimed Financial, Procurement, Workforce, and Revenue Management Municipal Software
RDA School District Suite
Educated choice for Financial, Procurement, and Workforce Management for K12 School Districts
Resources
1/4/23 NEW RDA PROGRAMS RELEASED
The latest release is openrda4-programs-4.0.83-44593. If RDA runs your updates, please look for an email letting you know when those will occur. The following items are included in this release…
1/23/23 NEW RDA PROGRAMS RELEASED
The latest release is openrda 4-programs-4.0.85-44630. If RDA runs your updates, please look for an email letting you know when those will occur. The following items are included in this
How to Combat the Challenges of Financial Management in the Public Sector
Across the country, local government finances are in distress. Years of economic growth were stunted by the onset of COVID-19, and the conditions of the pandemic itself meant that many
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