Concierge Support
It is not just about software and technology . . . it is about the care you receive
With our online helpdesk technology, Freshdesk, we can:
· Streamline and manage all our client conversations in one place
· Enables our clients to leverage our advanced Knowledge Base
· Automate follow-ups, escalations, and time or event tasks
· Collaborate with other teams to resolve issues faster
· Engage in client conversations – anytime, anywhere
· Automate your repetitive work and save time
· and much more…
RDA offers Concierge Level Support, which is our Personal Care approach of providing client support and why our client satisfaction score consistently exceeds 9.5!
Our knowledgeable and caring client support team routinely delivers fast response and resolution times.
Just like you, we invest in the best technology to enhance the quality of RDA Concierge Support․
Learn more about how RDA Systems
Concierge Support can work for your team.
RDA Municipal Suite
Acclaimed Financial, Procurement, Workforce, and Revenue Management Municipal Software
RDA School District Suite
Educated choice for Financial, Procurement, and Workforce Management for K12 School Districts
Resources
09/09/21 OPENRDA 4.0 PROGRAMS RELEASED
New OpenRDA 4.0 Programs release version 4.0.71-43088 are available on the web. Programs Included in this release: Several changes/enhancements for the Virginia Annual Report module Updates to form 941 Added notifications
Labor Day 2021
Traditionally, Labor Day pays tribute to the contributions and achievements of American workers and is observed on the first Monday of September. It was created by the labor movement of
07/14/21 OpenRDA 4.0 Programs Released
New OpenRDA 4.0 Programs release version 4.0.70-42996 are available on the web. Programs Included in this release: A fix for an issue on “Apply Leave Liability” Added an OK acknowledgement
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