Do you ever talk to yourself? I did that last month while using virtual chat with a customer/user within our OpenRDA software. After getting no response (understandable since I was chatting with myself . . . actually makes me think of a Glee episode . . . but I digress), I took matters into my own hands and proceeded to make a rather stupid mistake (but fixable).
No one dislikes making mistakes more than I do. The important thing is realizing that you made a mistake and admitting it without delay. Which I did and, after the laughter subsided (mine as well as my co-workers), the problem I caused on one of our servers was quickly resolved.
The above is true of mistakes that you might make as you use our OpenRDA software. Use Helpdesk (via cyber-support, telephone, etc.) without delay and give us as much information as possible. And, don’t forget to laugh at yourself! Even for perfectionists like me, it feels rather good.
Phyllis
pdflowers@openrda.com
