The range screen for the Email from Archive (for customers who have at level 2 or level 3 of F.A.S.T.) has been modified to include an Instructions tab. It indicates that the Body of the email should not be blank (empty) as that often precludes delivery of the email.
RDA Family Spotlight: Leah Hollingshead Customer Care Specialist
Discover how Leah Hollingshead, Customer Care Specialist at RDA Systems, supports clients and her personal journey within the company.
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