The Businesses by Group Number report has been modified to allow the Description for the Business (from the business master) to be optionally included. This report is sorted by Charge Year, Group Number, and Business ID. Insurance companies can be … Read More
The process for reclassifying a receipt as revenue (or as a reduction to expense when the receipt is expenditure type) that was announced in July, 2013, has been enhanced to improve the user experience. Previously, the appropriate receivable code had … Read More
I mentioned in a previous post, “Sharpening Your Ax“, that OpenRDA 4.0 is going to eliminate several hassles for you. A few notable hassles to be addressed are those associated with VNC. VNC over the years has served us well. … Read More
I mentioned in a previous post, “Sharpening Your Ax”, that OpenRDA 4.0 is going to eliminate several hassles for you. ?_Engage this link to find out more.
Hello everyone! I’m Steve Harp, and I have recently joined the team at RDA Systems. Now that the first 90 days are behind me, I should share with you some of my thoughts about my team and this organization. … Read More
Greetings RDA customers! I am Mimi English. I want to take a few minutes of your time to let you know how excited I am to be taking on a new role at RDA. As many of you know, I’ve spent … Read More
To all that shared their perspective on Customer Service, thank you! Below are the highlights. You made it clear what is important for good customer service. Resolving a problem quickly is most important (84%). Speaking directly with someone was a … Read More
To all that shared their perspective on Customer Service, thank you! ?_Below are the highlights. You made it clear what is important for good customer service. ?_Resolving a problem quickly is most important (84%). ?_Speaking directly with someone was a … Read More
“Give me six hours to chop down a tree and I will spend the first four sharpening the ax.” – Abe Lincoln We are always working to help you be great at serving others. We “sharpen your ax”, by improving … Read More
“Give me six hours to chop down a tree and I will spend the first four sharpening the ax.” ?_- Abe Lincoln We are always working to help you be great at serving others. ?_We sharpen your ax, by improving … Read More
Please take 90 seconds to share your thoughts on what makes RDA customer service good or not good. How well we deliver customer service is important to you. Our ongoing focus is to improve our service to you. You can … Read More
Documentation has been combined with OpenRDA Answers. This involved changing buttons for the Help menu (on the Resource bar for OpenRDA), as well as the Screen Help and Resource Help Screen. This was done to make it easier to find … Read More
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