WORK ORDERS AND SERVICE ADDRESS
Service Address has been added to the Define List used by the Work Order file.
RECONCILE BANK STATEMENTS (CHKRECON)
The Reconcile Bank Statements report process has been modified to facilitate selection of Voided Checks. For voided checks to select, the Select Voided Checks must be on/checked, the check date must be within the Transaction Date range, and the checks … Read More
OpenRDA 4.0 – Cutting Through the Hassle
I mentioned in a previous post, “Sharpening Your Ax“, that OpenRDA 4.0 is going to eliminate several hassles for you. A few notable hassles to be addressed are those associated with VNC. VNC over the years has served us well. … Read More
OpenRDA 4.0 – Cutting Through the Hassle
I mentioned in a previous post, “Sharpening Your Ax”, that OpenRDA 4.0 is going to eliminate several hassles for you. ?_Engage this link to find out more.
Please Welcome RDA’s Newest Team Member
Hello everyone! I’m Steve Harp, and I have recently joined the team at RDA Systems. Now that the first 90 days are behind me, I should share with you some of my thoughts about my team and this organization. … Read More
Helping You Succeed
Greetings RDA customers! I am Mimi English. I want to take a few minutes of your time to let you know how excited I am to be taking on a new role at RDA. As many of you know, I’ve spent … Read More
Customer Service Survey Results
To all that shared their perspective on Customer Service, thank you! Below are the highlights. You made it clear what is important for good customer service. Resolving a problem quickly is most important (84%). Speaking directly with someone was a … Read More
Customer Service Survey Results
To all that shared their perspective on Customer Service, thank you! ?_Below are the highlights. You made it clear what is important for good customer service. ?_Resolving a problem quickly is most important (84%). ?_Speaking directly with someone was a … Read More
Sharpening Your Ax
“Give me six hours to chop down a tree and I will spend the first four sharpening the ax.” – Abe Lincoln We are always working to help you be great at serving others. We “sharpen your ax”, by improving … Read More
Sharpening Your Ax
“Give me six hours to chop down a tree and I will spend the first four sharpening the ax.” ?_- Abe Lincoln We are always working to help you be great at serving others. ?_We sharpen your ax, by improving … Read More
Customer Service – What makes it good or not?
Please take 90 seconds to share your thoughts on what makes RDA customer service good or not good. How well we deliver customer service is important to you. Our ongoing focus is to improve our service to you. You can … Read More
ON-LINE HELP: OPENRDA ANSWERS/DOCUMENTATION
Documentation has been combined with OpenRDA Answers. This involved changing buttons for the Help menu (on the Resource bar for OpenRDA), as well as the Screen Help and Resource Help Screen. This was done to make it easier to find … Read More
