We discovered that when a semi-colon was used in cyber support (help desk) tickets, all text that followed the semi-colon was being omitted from the ticket. Also, when the Tab key was used in the Subject of the ticket, the ticket was not showing up at all on the call board. Both issues have been resolved.

941 SCHEDULE B
A link has been added to the 941 Federal Reports menu in OpenRDA to facilitate completion of Schedule B of the 941 Report. Schedule B...
Read More...