We discovered that when a semi-colon was used in cyber support (help desk) tickets, all text that followed the semi-colon was being omitted from the ticket. Also, when the Tab key was used in the Subject of the ticket, the ticket was not showing up at all on the call board. Both issues have been resolved.
Tech Budgeting for Schools: 6 Key Strategies
In an era where technology integration in education is no longer a luxury but a necessity, local governments and school districts are often caught in...
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