We discovered that when a semi-colon was used in cyber support (help desk) tickets, all text that followed the semi-colon was being omitted from the ticket. Also, when the Tab key was used in the Subject of the ticket, the ticket was not showing up at all on the call board. Both issues have been resolved.
Unlock Success: Hire the Perfect Software Consultant for K-12 & Gov’t
It’s undeniable that technology plays a crucial role in streamlining operations and enhancing efficiency for school districts and local governments. However, navigating the complexities of...
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