We discovered that when a semi-colon was used in cyber support (help desk) tickets, all text that followed the semi-colon was being omitted from the ticket. Also, when the Tab key was used in the Subject of the ticket, the ticket was not showing up at all on the call board. Both issues have been resolved.

4/7/2025 NEW RDA PROGRAMS RELEASED
Release notes for 4.1.6-46870 2025 941 Form Fix for IA EFW2 e-file. Added the ability to inactivate old deductions when using Mass Add Deductions using...
Read More...