We discovered that when a semi-colon was used in cyber support (help desk) tickets, all text that followed the semi-colon was being omitted from the ticket. Also, when the Tab key was used in the Subject of the ticket, the ticket was not showing up at all on the call board. Both issues have been resolved.
6 Essential Infrastructure Upgrades for Schools and Local Governments
In today’s fast-paced digital age, K-12 school districts and local governments need to stay ahead of the curve by investing in solid infrastructure upgrades. These...
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