Merry Christmas!!
The RDA Team is grateful to have had the opportunity to serve you this year. Â Christ, our Lord and the reason for all the holiday
December 19, 2014
Alert Update
The problem with Cybersupport turned out to be site specific and not a problem with programs. Â However, this is a good reminder that if you
December 17, 2014
Alert – Payroll Make Transactions & Cybersupport
I am sorry to report that the programs released yesterday contain a couple of bugs. We are working diligently to repair them and get the
December 17, 2014
Best Practices
Simple Things
Here is a screencast of the OpenRDA Report Menu Tear Off feature. Those with whom I shared this with recently were quite impressed. It is
December 9, 2013
Financial Management
User Group Meetings Recap
Kathy Disalvo and I participated in two successful RDA User Group Meetings last week in VA. Â A shout out to the teams at Russell County
November 20, 2013
VENDOR ADDRESS MASTER: COPY FEATURE
When changing a vendor address, use the Copy icon (to the right of the Address Identification) to copy the new address to another address (when
October 31, 2013
Client Care
Customer Service Survey Results
To all that shared their perspective on Customer Service, thank you! Â Below are the highlights. You made it clear what is important for good customer
August 14, 2013
POSITIVE PAY FOR BB&T BANK
Prior to this programs release, the BB&T Positive Pay file followed the bank’s CMOL file specifications (amounts contain decimal and with leading zeroes; check numbers
August 1, 2013
