We discovered that when a semi-colon was used in cyber support (help desk) tickets, all text that followed the semi-colon was being omitted from the ticket. Also, when the Tab key was used in the Subject of the ticket, the ticket was not showing up at all on the call board. Both issues have been resolved.
Employee Spotlight: Meet Teresa Conville – A Beacon of Support at RDA Systems
At RDA Systems, the heart of our success lies in the dedication and talent of our team members. This quarter, we’re thrilled to shine the...
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