User Group
User Group Meeting
Last month I made the rather long trip from Atlanta to Bismarck for the ND School Board Association Annual Convention. Â If you’ve ever had to
November 11, 2013
Congratulations To A Good Friend
Last Friday, I was privileged to attend a surprise (well, it was supposed to be a surprise) party to honor an employee’s forty years of
October 21, 2013
User Group
User Groups
I’m taking some vacation time this week and will resume my blogs once I return. That’s why I won’t be attending/participating in the User Group
October 8, 2013
Client Care
User Feedback Drives Service Improvements
We recently conducted the following survey- “Customer Service – What Makes it Good or Not?”. Â Thank you to all that participated! Â The results confirmed our
October 7, 2013
A New Blog Series
My blog postings begin tomorrow. I hope that you’ll enjoy reading them and that they provoke thought and ideas (and perhaps even make you laugh).
September 25, 2013
Client Care
Please Welcome RDA’s Newest Team Member
Hello everyone!  I’m Steve Harp, and I have recently joined the team at RDA Systems. Now that the first 90 days are behind me,
August 21, 2013
Client Care
Customer Service Survey Results
To all that shared their perspective on Customer Service, thank you! Â Below are the highlights. You made it clear what is important for good customer
August 14, 2013
Client Care
Customer Service – What makes it good or not?
Please take 90 seconds to share your thoughts on what makes RDA customer service good or not good. How well we deliver customer service is
August 1, 2013
RDA Systems
Welcome Angelica!
We have a new team member in Angelica Moss. Â Angelica, CPA, joins us to improve our accounting systems and processes. Â Her role will oversee
January 30, 2013
RDA Systems
OpenRDA will Be Closed for Christmas
OpenRDA will be closed in observance of Christmas from Monday, December 24, through Wednesday, December 26, 2012. We will resume normal hours on Thursday, December
December 21, 2012
