Ben Hendrickson

Independent Contractors vs. Employee

For today’s blog posting, I thought a cactus flower might be appropriate as this is certainly a prickly subject matter.  Read on . . I had the pleasure of attending the Georgia Government Finance Officers’ Association (GGFOA) Annual Conference at … Read More

User Feedback Drive Service Improvements

We recently conducted the following survey- “Customer Service – What Makes it Good or Not?”. ?_Thank you to all that participated! ?_The?_results?_confirmed our assumptions. ?_We decided to focus on your top two items. ?_Engage this link to find out more.

P-Cards

Is your organization using P-Cards? If so, do you normally refer to them as Pain Cards or Purchase Cards? I read what the different P-Card vendors say (improve efficiencies, reduction in paperwork); and that there is often a rebate to … Read More

GL Detail For Auditors

Auditors normally ask for a detailed general ledger report for the fiscal period. But, how detailed do they actually need/want when it comes to Payroll? The lowest level of detail for Payroll is in the job and deduction transactions. Those … Read More

Virginia: VEC Filing

Several of our customers in Virginia have forwarded a letter recently received from Virginia Employment Commission (VEC). Admittedly, the letter is somewhat confusing. It refers to an ESS site where on-line data entry is the only method of submission of … Read More

Programs Release: 09/30/2013

OpenRDA/Xpert programs have been released to our website for downloading and installing. These programs have a compiled and released date of 09/30/2013. Full release notes are available from Product Announcements (accessed via Help; product announcements can be sorted by category, … Read More

More Is Better

The AT&T commercials where the kids are asked “is it better to be fast than be slow” always gets a smile and laugh from me, especially the tape a cheetah to her back (but that’s another story in itself!). Thinking … Read More